Whether you have a question about flights, need help with a booking, or simply want to say hello, we’re here for you. We typically respond within a work day.
Registered Office
DreamBalloon Sp. z o.o.
ul. Piotra Skargi 5
78-400 Szczecinek, Poland
NIP: 673 190 96 56
Office Hours
Monday to Friday from 10:00 to 11:00 and from 14:00 to 16:00.
Safety is our priority. If weather conditions are unsuitable, we'll notify you in advance and reschedule at no extra cost.
How do I get a refund?
If your flight is cancelled due to weather, your booking code reactivates and you can sign up for a new date at no extra cost. For other refund queries, please contact our team.
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